patti e.   lytle

 

 

T E C H N I C A L   S K I L L S

 

Application Experience: Microsoft Suite both 2003, 2007, 2010 (Word, Excel, Project, Outlook, PowerPoint), Microsoft Access, Lotus Notes, GroupWise, Siebel, Clarity, Remedy, Unicenter Service Desk, Mercury Quality Center, Sharepoint (V. 2003-2010), SAP, Oracle, Google Mail/Calendar, MS Project Server

Industry Experience: Engineering, Pharmaceutical, Banking, Construction, Retail, Government, Software Development, Call Centers, Infrastructure Design, Non-Profit, Health

 

 

E D U C A T I O N / C E R T I F I C A T I O N

 

University of Maryland Extension coursework in Liberal Arts-(Degree not completed)              

George Washington University CEU – Managing Large Projects in a Corporate Environment

 

P R O J E C T     E X P E R I E N C E

 

 

St. Vincent Hospital-MMY Consulting                                                                                                                             

Project Coordinator-December 2012 through February 2013

·         Using Visio, diagrammed organizational charts and processes.  Tracked and reported  key milestones in MS Project. 

·         Used Google Calendar and Meetings to schedule all project meeting setups and tear downs.  Kept all meeting minutes and take-aways.

·         Created Sharepoint Team Sharing sites

 

USIC-Nextgen

Project Coordinator  October 2012 through November 2012

·         Worked through Nextgen to support the Cell Tower upgrades for Indiana via Samsung

 

State of Indiana FSSA-MMY Consulting

Project Coordinator-June 2012 through September 2012

·         Designed Visio organizational charts for team of 50 individuals

·         Created combined status reports for teams, steering committees, and stakeholders

·         Created Visio charts for various teams detailing process, tasks.

·         Kept project schedule updated using MS Project.

 

Citizens Gas-Moongate, Inc.

Project Coordinator-December 2011 through February 2012

·         Assisted with defining deliverables among functional teams and tracking progress

·         Worked for various members of executive management to gain commitment to the project schedule

·         Maintained all MS Project Plans.

 

888-293-9309

Allison

CNO, Inc. Bucher and Christian Consulting

Project Coordinator - Project Coordinator August 2011 through December 2011

·         Assisted with the development of a new Change Management process

·         Documented the Change Management Sharepoint site

·         Developed a Sharepoint site for the Change Management team used for the Change Management Team

·         Designed a project status report using Sharepoint Designer

 

Roche Diagnostics-Adecco USA, Inc.

Project Coordinator                            October 2009 through November 2010

·         Designed and implemented SharePoint portal for project start-up to allow functional area PM’s to store project documentation

·         Designed and implemented SharePoint portal for end users as Go-Live activities proceeded

·         Maintained top-level milestone report

·         Maintained functional area project plans

·         Maintained all project reporting (e.g., bi-weekly status reports, Steering Committee reporting, Core Team reporting.

·         Designed and Implemented Global Dashboard and KPI’s

·         Assisted communication between project managers, core team and steering committee members.

·         Insured that information and documentation flowed smoothly among all levels of the project team.

·         Provided assistance with Resource and Capacity planning

 

SallieMae -Theoris

Project Coordinator                                          March 2007 throughOctober 2009

·         Obtain and manage IT estimates and actuals for USA Funds Exclusive Products.  This data supports an annual billing of 20M+.

·         Manage the billing process from initial submission of estimates/actuals through payment of monthly bill.

·         Generate both scheduled and ad-hoc reports.  Scheduled reports include bi-weekly Pipeline, Revenue FY vs. CY, Paid and Billed hours/$$ by IT VP and by IT Team.  Ad-hoc reports require one-time MS Access queries written against various billing database tables.

·         Track and manage estimates/actuals by Master Project/Sub Team project to insure that hours are accurately charged.

·         Track/update all MS Project plans by release/product

·         Manage UAT for billing system releases.  Write software test plans, test scripts; perform regression testing

·         Managed Project Server as it related to the projects for USA Funds Exclusive Projects.

 

Harland Financial Solutions

Project Management Specialist              January 2006 through February 2007

·         Implementation of item processing and archival/storage software in financial institutions.

·         Maintain relationships with internal resources as well as third-party vendors (Federal Reserve, Core service providers, document imaging, item processing)

·         Maintain project schedules

·         Conduct and document weekly project meetings

 

State of Indiana Project Reset Robert Half Technologies (contracted to Computer Associates, International)

Project Coordinator              3 March 2004 through June 2005

·         Responsible for project status reports, vendor work authorizations, risk management matrices, milestone matrices, cost management matrices, and project schedule

·         Provided assistance with Resource and Capacity planning

·         Update and management of project issues, change requests, administrative changes, and jeopardy notifications

 

Mike Tribul Associates (Contracted to Cornerstone Controls, Eli Lily)

Project Scheduler              3/2003 – 3/2004

·         Responsible for updating eight project schedules for the process automation project managers.  This  included daily updates, scheduling forward, ensuring project scheduling standards, and compliance with Lilly/FDA policies and standards

·         Coordinated with Senior Project Planner on any schedule changes and incorporating those changes into all eight schedules.

·         Met weekly with the Construction Project Manager for GET/GIVE process between construction schedule (Primavera) and process automation schedules (MS Project)

·         Provided assistance with Resource and Capacity planning

·         Managed MS Project Server for the re-build of Building 105.  This included the updates of eight Project Engineers and the construction team.

 

Charles Schwab & Co., Inc.

Branch Expansion Project Manager              1/1/1996 – 9/1/2001

·         Project management of technology installations needed for new buildings/leased space, renovations, expansions, relocations, and consolidations.  Technology driven deliverables included the successful end-to-end installation of:

o        All infrastructure (Routers, Hubs, Cabling, Telco, Frame Relay, ISDN, PSN2, Switched 56, DSL, VPN, PBX, ACD, Voicemail, Servers, Workstations, Printers).

o        Managed RFP process, awarded contracts, defined project scope, milestones/timelines, and managed vendor installation.

o        Worked closely with local branch management to insure that day-of-open expectations were met and technology was customer ready.

o        Managed post technology punch list tasks through completion.

o        Conducted post mortems with technical resources, vendors, and general contractors to identify success/failures.

 

Bank One

Business Analyst              6/1/1989 - 1/1/1996

·         For specific business units, developed technology plans for short and long term strategic planning.  These business units included Marketing, HR, Procurement, Facilities, and remote banking centers.

• Met with technology vendors to preview existing and future technology offerings.  Evaluated technology offerings to insure products were in line with bank standards, compatibility, and cost effectiveness.